What Happens Next?
Once you have submitted your form, we will send you an email with your unique claim number and detailed instructions on how to post your coins to us. The email includes a printable form - if you're unable to print it, please handwrite your details instead.
We recommend sending your coins via Royal Mail Special Delivery®, a fully tracked, signed-for service with compensation available up to £2,500. If your collection is worth more than this, consider splitting it across multiple parcels, or contact us to discuss alternative options.
Once your parcel arrives at our valuation centre, we will email you to confirm safe receipt. We aim to complete valuations on the same day we receive your coins, though larger collections may take a little longer.
We will never process your payment without your approval first. Once you have reviewed our valuation, simply confirm by email or give us a call, and we will issue your payment the same day.
If you chose to create an account when completing your claim form, you can log in at any time to track the progress of your sale, from the moment we receive your parcel through to payment.