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Refund Policy

Returns and Refunds

The right to cancel under Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000 does not apply because the price of all goods that we sell is dependent upon fluctuations in the financial markets that are beyond our control. In the event that you wish to cancel an order for an item which you have paid for prior to its coming into stock, in consequence of a price fluctuation, the cancellation charge will be 2.5% of the total order value, plus any consequential loss owing to the fluctuation in the price of the metal.

We are happy to provide you with a refund or exchange in line with your rights as a consumer. However, if we feel the coins meet the standard as described then we will be unable to provide a refund for the cost of postage. If we do deem a product to be below standard we will happy provide you with an exchange or refund.

Due to the nature of the following products types we will not accept returns of, or provide refunds for; Bullion Coins, Bullion Coins Uncirculated, Proof Coins, Pre-Owned Coins or any coins with ‘milk spots’ unless the items are damaged to a point where they no longer contain the stated amount of precious metal.

We cannot be held responsible for the condition in which any mint provided packaging is received.

Reviews

We are always proud to show off our previous customers experiences with you and what they thought of our purchasing through with Britannia Coins.

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ian timbers
27th February 2021
Joanne J
25th February 2021
Roman H
24th February 2021
Ladislav Charouz
23rd February 2021
Jess H
18th February 2021
Jonathan Hughes
18th February 2021
kevin murray
17th February 2021
Alan Kelly
17th February 2021
Peter Ryman
17th February 2021
Wayne Merriman
17th February 2021